Our services
Empowering refugee and humanitarian organisations to leverage data and technology for greater impact.
Our data and technology services are specifically designed to address the unique challenges faced by nonprofits, from securely managing sensitive client information to demonstrating program impact for funders.
See our Featured Projects
Data management and engineering
Securely managing sensitive data while streamlining operations.
CRM or case/donor/volunteer/constituent management systems
Setting up, customising, migrating CRM systems (CiviCRM, Bloomerang, Airtable, Baserow, Google Sheets) to manage relationships with donors, volunteers, or clients.
Data architecture
Designing data storage and management solutions (databases, cloud infra, data modelling, data warehouses) to ensure efficient and secure data handling.
Workflow automation
Extracting data from forms or documents, triggering notifications or actions based on certain conditions, automating data validation/quality checks or data cleanup processes to streamline processes and reduce manual effort.
Projects using this service:
Analytics
Transforming data into actionable insights for decision-making.
Data analysis
Conducting quantitative analysis (project evaluation, KPIs, fundraising, website analytics) to provide insights for data-driven decision-making.
Data visualisation/reporting
Communicating insights through dashboards (PowerBI, Tableau, Metabase), reports, and charts to convey complex information effectively and facilitate advocacy efforts.
Statistics
Applying inferential analysis, A/B testing, regression analysis, and statistical modelling to uncover patterns and make predictions.
Qualitative research
Facilitating focus groups, interviews, and content analysis to gather and interpret non-numerical data, providing context and depth to quantitative insights.
Projects using this service:
AI
Leveraging artificial intelligence to solve complex challenges.
Large Language Models
Using local LLMs like LLaMa or SaaS like ChatGPT to automate complex tasks or facilitating engagement with your knowledge base.
Natural Language Processing
Deriving value from unstructured text data with sentiment analysis, text classification, or information extraction.
Predictive analytics and machine learning
Making predictions and providing insights on fundraising (churn, donation amount, customer behaviour) or your services (areas of highest need, engagement with content).
Projects using this service:
Data collection
Gathering reliable data through effective methods and tools.
Tools for data collection
Efficiently gathering data from various sources with KoBo, Google Forms, etc.
Support for survey design
Developing surveys (question formulation, structure, and methodology) that maximise data accuracy and response quality.
Projects using this service:
Data strategy
Creating roadmaps for effective data utilization and governance.
Strategic planning
Developing short and long-term data strategies, aligning technology with organisational goals, and ensuring data-driven decision-making throughout the charity.
Support with external partners
Assisting with negotiations, assessments, and benchmarking when working with external partners to ensure optimal data handling and security.
Change management
Facilitating the adoption of data-driven culture, providing training, and supporting organisational change to embrace data-centred practices.
System audits
Conducting audits of existing software and systems to identify gaps, risks, and areas for improvement.
Technical documentation
Creating comprehensive documentation of data processes, systems, and procedures to ensure knowledge transfer and continuity.
Web dev
Building effective digital platforms to engage stakeholders.
Websites
Building user-friendly and responsive websites or blogs, integrating CRMs or database systems to ensure seamless data flow and functionality.
Content Management Systems
Implementing CMS solutions to enable easy content updates, user management, and seamless integration with other systems.
Projects using this service:
Cybersecurity
Protecting sensitive data and systems from threats.
Data privacy and compliance assessment
Conducting privacy impact assessments, ensuring compliance with relevant data protection regulations, and advising on data handling practices.
Security audit
Identifying vulnerabilities and risks through comprehensive security audits of systems and networks.
Penetration testing
Testing the resilience of systems and networks, identifying areas for improvement.
Security training
Providing awareness and training programs to staff to promote a culture of cybersecurity and reduce potential risks.
Projects using this service:
Learning resources
Empowering teams with knowledge and skills.
Training and capacity-building
Developing customised training materials, conducting workshops, and providing ongoing support to staff, ensuring they have the skills to effectively utilise data tools and systems.
Reports
Creating comprehensive reports or whitepapers to share insights, best practices, and research findings with stakeholders or the wider community.
Blog posts
Sharing bite-sized insights, updates, or tutorials through blog posts to engage and educate readers on relevant data-related topics.
Reach out
Connect with us to find out how we can help you leverage your data.
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